Orders & returns.
Purchased on Amazon?
Payment, delivery, cancellations, returns and refunds are handled through Amazon under the terms applicable to your order. Visit Your Orders in your Amazon account, select the item and follow the available support, return or replacement options.
Damaged or incorrect books
Request assistance through your Amazon order page. If you would also like to tell us about a printing or product issue, email contact@hainnovation.co.uk with the book title and a description.
Other questions
This website showcases our collection and does not process orders or payments. If you purchased through another seller, contact that seller. This guidance does not affect your statutory rights.