Shipping policy

Shipping Policy

Digital Products (eBooks)

All eBooks sold on our website are digital products and do not require shipping.

  • Delivery is instant after successful payment

  • You will receive access via:

    • On-screen download link, and/or

    • Email confirmation with download instructions

  • If you do not receive your eBook within a few minutes, please check your spam folder or contact us at contact@hainnovation.co.uk

Printed Books (Fulfilled by Amazon)

Our printed books are fulfilled and shipped by Amazon to ensure fast, reliable, and tracked delivery.

Shipping details for printed books:

  • Orders are processed and shipped directly by Amazon

  • Shipping fees, delivery times, and available options are displayed on Amazon at checkout

  • Tracking information is provided by Amazon once the order is shipped

Delivery times may vary depending on:

  • Your location

  • The shipping method selected on Amazon

  • Local customs or carrier delays

International Shipping

  • eBooks: Available worldwide with instant access

  • Printed books: Available in selected countries supported by Amazon
    Availability and shipping options are shown on Amazon before purchase

Customs, Duties & Taxes

For international orders of printed books:

  • Any customs duties, import taxes, or fees are determined by local authorities

  • These charges (if applicable) are the responsibility of the customer

  • Amazon will display or manage these charges when required

Shipping Issues & Delays

  • eBooks:
    If you experience any delivery or access issue, contact us at
    contact@hainnovation.co.uk

  • Printed books:
    All shipping issues, delays, tracking updates, or delivery problems are handled directly by Amazon through your Amazon order page

Order Accuracy

Please ensure that:

  • Your email address is correct when purchasing eBooks

  • Your shipping address is correct when ordering printed books via Amazon

We are not responsible for delays or delivery issues caused by incorrect information provided at checkout.

Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us at:
contact@hainnovation.co.uk